HE Expertise - We have extensive experience working within the higher education sector, and a wide network of those who are doing it well. We understand the unique challenges and opportunities you face, and have tried and tested solutions that will work with your context. We bring the best approaches from public and third sectors, and selectively apply them in a university context.
Focus on Culture and People - We know that technology is just one piece of the puzzle, and an enabler. We help you develop the culture and capability you need by fostering collaboration and empowering your people.
Agile & Lean Methodology - We use a flexible, iterative approach to ensure solutions meet your evolving needs and deliver real value - quickly.
Service Design & Design Thinking - We're passionate about human-centred design thinking, applied through service design principles. This ensures you're not just investing in technology, but in solutions that consider the entire user experience and address the core needs of your faculty, staff, and students.
We offer a range of services to support your digital transformation journey, including:
Change Leadership - We help you develop a clear digital or service strategy that’s unique to you, manage change effectively, and gain buy-in from all stakeholders.
Capability Development - We can help you clarify the skills you need, and recruit and retain the best people. And we provide onboarding, training programs, coaching, and mentorship to equip you and your staff and faculty with the digital skills they need to succeed.
Journey Mapping & Improvement - If you've identified a key service or journey that needs improvement, we can help map the front and back end, identify key pain points and opportunities, and put a plan in place for delivering measurable improvements.
Project Management & Troubleshooting - We assist with project setup, identify and mitigate risks, and ensure your technology initiatives are implemented smoothly.
Facilitating Communities of Practice - We help you foster collaboration and knowledge sharing, breaking down silos and leveraging existing pockets of best practice to create scaled impact and lasting change.
We’re here to partner with you every step of the way. Contact us today to learn more about how we can help your university thrive in the digital age.
Rewire Higher Education’s Founder, Rhiannon, brings 15 years experience delivering digital services, transformation, strategic communications and marketing to the third, public and higher education sector.
Having established a high-performing Digital Experience centre of excellence at The University of Bristol, and taken an active part in The University of Exeter’s Digital Advisory Network, Rhiannon saw a big opportunity to support universities through digital change.
Rhiannon understands the complexity and dynamics of the Higher Education environment, and adapts the most relevant and useful tools from the public, third and HE sector to create powerful deliverables and sustainable change.
As a ‘first gen’ university student from a widening participation background in the South Wales Valleys, Rhiannon experienced first-hand the transformative power of Higher Education, as well as the challenges that navigating services and experiences that she had no personal knowledge of, or network of support for. This created a real “can-do” attitude, and a passion for helping universities develop opportunities and experiences that are accessible for everyone.
We work with a community of specialist freelancers, who we collaborate with as necessary, depending on the project.
This allows us to utilise sector leading skills and experience across:
Analytics
User Research
Customer Journey Mapping
Content Strategy
Front End Development
Service Design
Agile Coaching
Delivery Management
Product Management
If you would like to discuss becoming part of Rewire Higher Education’s network, drop us an email: Rhiannon@RewireHE.co.uk